Course & Event Management - Alternative Tools Comparison

Currently, there are a number of systems being used across the HEE organisation. Different spreadsheets exist from different sources which provide conflicting information as to the systems in use.

	CBMS	Max Course	Agora
Delegate View
Closed Network	No	Can look at calendar view without being a registered user but to book must have an account. To see the courses for another local office the user would need to have an account for each system Booking restricted by profession & GMC/GDC number	No
Online Payment	Yes, WorldPay	Yes, Netbanx	Yes, Stripe
Course Filtering	No, allows for search only	Yes; by region, availability, date, subject	Yes; by subject, region, date, also allows for search
Calendar View	No	Yes	Yes
List View	Yes	Yes	Yes
Multiple Booking	No	Yes; can attach more than 1 person to a course at one time (as long as the delegates are registered as account holders already)	Yes, allows a delegate to book multiple courses in a single transaction

Administration
Events Listing	Yes	Tutors create the events in Organiser Mode, course is approved then goes live.	Yes; events are created within the Agora tool and published either to a closed set of potential delegates, or open
Attendee Tracking	Yes, manual	Yes, register created when people book on and then can be manually managed.	Yes; course organisers can use the agora tool to track attendance, which can be shared directly with TIS
Audience Targeting	Yes	Yes, based on region and occupation	Yes, to specific users, also based on location and subject matter
Event Publicity	No	No	Yes
Database Integration	No	No	Yes
Email Digests	No	No	Yes
Events Scraping	No	No	Yes
Ticketing	Yes	No; once booked delegate in on the register. In delegate account under My Courses there is the confirmation, plus this is where the delegate will go to provide feedback and obtain certificate.	Yes
Subsistence Planning	Yes	Inform of subsistence available on day.	Potential to be developed
Hotel Planning	Yes	No; courses tend to be one day only.	Potential to be developed
Refunds	Unknown	Yes	Yes

Admin guide to Maxcourse (for information)