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Currently, there are a number of systems being used across the HEE organisation.  Different spreadsheets exist from different sources which provide conflicting information as to the systems in use.




CBMSMax CourseEvent BriteEMSSynapse
Delegate View




Closed NetworkNo

Can look at calendar view without being a registered user but to book must have an account.

To see the courses for another local office the user would need to have an account for each system

Booking restricted by profession & GMC/GDC number




Online PaymentYes, WorldPayYes, Netbanx


Course FilteringNo, allows for search onlyYes; by region, availability, date, subject


Calendar ViewNoYes


List ViewYesYes


Multiple BookingNoYes; can attach more than 1 person to a course at one time (as long as the delegates are registered as account holders already)














Administration




Events ListingYesTutors create the events in Organiser Mode, course is approved then goes live.


Attendee TrackingYes, manualYes, register created when people book on and then can be manually managed.


Audience TargetingYesYes, based on region and occupation


Event PublicityNoNo


Database IntegrationNoNo


Email DigestsNoNo


Events ScrapingNoNo


TicketingYesNo; once booked delegate in on the register. In delegate account under My Courses there is the confirmation, plus this is where the delegate will go to provide feedback and obtain certificate.


Subsistence PlanningYesInform of subsistence available on day.


Hotel PlanningYesNo; courses tend to be one day only.


Refunds
Yes


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