FEEDBACK: Users/Trainee feedback

Please Note: This is a page for capturing TIS Self-service users feedback with the intention that User Research can be carried out to improve the User Experience in the future.

Trainee/Other Users	Profile: Personal details	Profile: Placements	Form R (Part A/PartB)	Other feedback	General comment
Other User			if an incorrect format is flagged which has to be corrected before the form can be submitted (e.g. on mobile number) can the correct format be shown
Other User	I can't see how you make edits eg to address/contact details?	It would be good to have a grade under 'current placement'. It would be good to be able to quickly see an overview of previous posts also (length, grade, FT/LTFT).		Another thing that would be useful would be projected CCT date. Where would LTFT status appear?
Other User		I was wondering if it could have 'Current placement', 'Next placement' and then previous placement's underneath on placement section. Also whether there could be a contact for each placement? As for example if we want to request annual leave prior to us starting in our next placement, it would be helpful to know who to contact under our 'next placement'.	For forms you fill in, I think it's more relevant for 'out of programme' applications etc, but could it have an application status? As you mentioned it is read then approved by someone, perhaps it would be reassuring to have 'recieved', 'in process', 'accepted' for example, and this is just a button the person on the other side will press as a quick response.		It works well!
Trainee - Keisha					I think the site is very user Friendly and easy to use Form R: The Form R sections that pre-populate are brilliant! I have just recently submitted my form R for ARCP and it is a long ardous process doing it n adobe. It was much simpler to complte on the site Profile: The section under personal details on the rotations is very helpful as well. Overall I think it’s a very good site and will be very beneficial to trainees(especially once you’ve left foundation training as it all gets a bit more complicated
Trainee - Carla				The only feedback I can think of would be to continue having the Hotjar popup even after this trial as often with these things it's hard to find someone to contact if there are questions/problems.	I think it's great so far!
Other User	Should be easy to edit your profile yourself with new contact details. This should be integrated and signposted with the HEE main trainee website	Previous placements for the sake of form R and CV would be useful. Being able to hide placements yourself might be good	It will be great to generate form R from these details into a PDF to upload to portfolios or keep for our own records and also be able to overwrite data as needed	Even if LTFT or mat leave you still need to keep track of time out of program and whole time equivalent percentage so it's good to have that information easily available. I am LTFT and it would be good to link whole time equivalence or LTFT percentage to each rotation that has been done.	Looks good and straightforward to use
KK Muneer WM paeds Trainee				Can you also put the NETS and GMC surveys on this platform please? It is a real headache for trainees to sort these 3 things (Form R, GMC survey and NETS) as they all come out in various emails over various times during the earlier phase of the academic year even though they are more relevant near the end of the year when it is ARCP time. Would be a life saver if you got them on here and kept a log!
KK Muneer (second email) WM paeds Trainee				Just saw the video. I am a paediatric trainee in the WM deanery so my tips are based on my experience. Few tips to make our lives easier: Adding the GMC survey and NETS as mentioned in my previous email - and to include some evidence of it being done (we had to screenshoot the GMC survey in the past as there was no uploadable confirmation sent!) Adding a link to KAIZEN (trainee e-portfolio) which will be very handy for ARCP as it needs Form R and the above surveys Adding a link to https://www.westmidlandspaediatrics.com/ which has the latest paediatrics trainee info and deadlines. If this is not only for paediatrics, then adding a link to all specialties, divided by deanery Can placements be organised in a single line instead of boxes? That way it covers a lot more in a small space? The CCT date would be so helpful as it gets fed back to Form R and before every ARCP we need to excavate our acceptance letters to find the exact date Can you include a section on VISA for those on various visa schemes so that they know when to renew etc Front page can have a dashboard to include messages from HEE / our chosen deaneries, social media handles I hope the app will be free?
Jill			Form R Part B - Section 2: TOOT I wonder if in the instructions box and the Type of Work column maternity leave should be changed to parental leave. In the paper Form R (attached) the final column “Name and Location of Employing/Hosting Organisation…..” is not replicated in the TIS Form R Time out of Training – OOP Pause (OOPP) needs adding to this section Section 3: Declaration relating to Good Medical Practice 1) I declare that I accept……. There is a typo, “paced” should say “placed”. Section 4 and Section 5 The paper form R suggests reflection is only needed if a significant event etc (previously declared or new event) has been resolved. The TIS Form R suggests it is needed regardless of whether the event has been resolved. Is this correct? One final thing, I wonder if it could be made clearer at the start of the form that if a trainee makes any amendments to pre-populated data, they should also email the specialty school team so that TIS can be updated. It does allude to this, but I think it could be clearer.
Phil Cudd				screens refer to Form-R (Part B) and Form R-b on the menus - consistency General Medica Council - Need the l No RITAs in NW Designated Body - the GMC knows us as, for example, Health Education Thames Valley (no England). Is it worth keeping this consistent, even if it is out of date? Just thinking it might confuse some of the more easily bewildered trainees.
Gemma			Time out of Training - Should we leave as 0 or nothing at all?
Ade				Education Supervisor or Educational Supervisor consistency???
Lynn			I got confused on the immigration status being a UK Citizen - wasnt sure what to pick Could only see 3 Programme Specialties - was that deliberate for this stage of testing Post Type/appointment - will a new trainee know what this is?	Hotjar - on the question about features you would like to see next I could only make a single selection - should I be able to select multiple? if not is it a typo and it should read feature not features Hope you find this useful	I like the look and feel of the system. Clean not complicated.