2022-04-25 UK postcode validation preventing user with international postcode from completing Form R (A)
Date | Apr 25, 2022 |
Authors | @john o |
Status | In progress |
Summary | Postcode validation is set to hard validation on UK format postcodes. |
Impact | Trainees with non-UK postcodes are blocked from some actions in TSS. |
Non-technical Description
Hard UK postcode validation is currently in place preventing Trainees with non-UK postcodes from some actions in TSS.
Team is changing this to soft validation (a warning, rather than an error on the field preventing progress).
This will enable non-UK postcode submission, and does also carry a risk of invalid UK postcodes being accidentally entered.
Trigger
Hard validation on UK format postcodes prevented Trainee with legitimate non-UK postcode from proceding.
Detection
Trainee signing up from Mauritius getting in touch to highlight via email.
Resolution
Code work to change the hard validation to soft validation.
Timeline
BST unless otherwise stated
Apr 25, 2022 -
Root Cause(s)
Hard validation in place.
Action Items
Action Items | Owner |
---|---|
| @john o |
| @john o |
Lessons Learned
Hard validation is great for data quality, but should only be used when all edge cases have been teased out.
Slack: https://hee-nhs-tis.slack.com/
Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213