Currently, there are a number of systems being used across the HEE organisation. Different spreadsheets exist from different sources which provide conflicting information as to the systems in use.
| CBMS | Max Course | Event Brite | EMS | Synapse | Agora | |
|---|---|---|---|---|---|---|
| Delegate View | ||||||
| Closed Network | No | Can look at calendar view without being a registered user but to book must have an account. To see the courses for another local office the user would need to have an account for each system Booking restricted by profession & GMC/GDC number | No | |||
| Online Payment | Yes, WorldPay | Yes, Netbanx | Yes, via Stripe | |||
| Course Filtering | No, allows for search only | Yes; by region, availability, date, subject | ||||
| Calendar View | No | Yes | ||||
| List View | Yes | Yes | ||||
| Multiple Booking | No | Yes; can attach more than 1 person to a course at one time (as long as the delegates are registered as account holders already) | ||||
| Administration | ||||||
| Events Listing | Yes | Tutors create the events in Organiser Mode, course is approved then goes live. | ||||
| Attendee Tracking | Yes, manual | Yes, register created when people book on and then can be manually managed. | ||||
| Audience Targeting | Yes | Yes, based on region and occupation | ||||
| Event Publicity | No | No | ||||
| Database Integration | No | No | ||||
| Email Digests | No | No | ||||
| Events Scraping | No | No | Yes | |||
| Ticketing | Yes | No; once booked delegate in on the register. In delegate account under My Courses there is the confirmation, plus this is where the delegate will go to provide feedback and obtain certificate. | ||||
| Subsistence Planning | Yes | Inform of subsistence available on day. | ||||
| Hotel Planning | Yes | No; courses tend to be one day only. | ||||
| Refunds | Yes |
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