9 February 2017
Introductory
...
Briefing note & Discussion guide
| View file | ||||
|---|---|---|---|---|
|
| View file | ||||
|---|---|---|---|---|
|
Aims
...
- To introduce the TIS programme
- Understand current channels and processes for routine communication and exchange of information
- Elicit user needs for a new trainee portal
...
Discussion guide
...
- Introduction to TIS - a brief overview to explain the aims and scope of the programme and the methodology:
- Emphasise that the trainee is at the centre of the system - this is about creating tools and services that help HEE colleagues to deliver training and related services effectively
- New way of developing services: user centred design and Agile project - delivering what users need and want, fast cycle prototyping, "test and learn and test again"
- Progress to date - Revalidation, now moving on to Assessments, and key focus now is developing a tool to support trainee communications and exchange of information
- Scope of TIS assessments vs. ePortfolio - clarification of what happens in which system, and vision for developing links between the two (we should spend some time on this, as trainees may be concerned that this will increase their workload or duplicate ePortfolio)
...
Big Picture
Assessments prototype (brief look?)
ePortfolio/TIS relationship diagram (Alison/Andy to develop)
...
2. Current processes and channels
- Discussion about how trainees currently exchange information with HEE - draw out examples with Form R as a starting point.
- Are there any examples of really good comms/info exchange?
- Examples of things that don't work as well?
...
May use workshop exercise for this section - to discuss depending on numbers expected and room facilities
Whiteboard/Post its
...
3. Trainee Portal - incremental development, ideas so far
- What's their general impression/feelings about this as a concept
- What would they like to see delivered in this way
- Are they more likely to use desktop or mobile - or both? When and where would they use it
- Examples of other tools and channels they particularly like - professional tools or off duty apps and services
- What challenges are we likely to face in developing/introducing a trainee portal?
...
Mobile prototype
May use workshop exercise for this section - to discuss depending on numbers expected and room facilities
Whiteboard/Post its
...
4. Next steps
- What we will do with their feedback
- Developing user stories, using these to inform service design and prototypes
- Working with SMLs
- Further testing with other trainees
...
Outputs:
Meeting attended by 9 trainees from different training years and specialties (see minutes attached below). Session was limited by time constraints - less than 30 minutes for discussion/workshop. AP & JW attended the rest of the meeting and picked up a number of issues where TIS/Trainee Portfolio might offer solutions.
...
Outputs
Meeting attended by 9 trainees from different training years and specialties (see minutes attached below). Session was limited by time constraints - less than 30 minutes for discussion/workshop. AP & JW attended the rest of the meeting and picked up a number of issues where TIS/Trainee Portfolio might offer solutions (although was not the focus of the discussion at that point). These are listed below.
Issues/opportunities raised (not in connection with TIS/Trainee portal) |
|---|
| Equalities & Diversity coordinator - looking for a direct way of contacting trainees - current solutions include Schools' Twitter feeds |
| Travel and subsistence payments - this will be promoted by LET via email to all trainees |
| Online study leave applications - this is being looked at nationally according to LET. Paper form included opportunity to provide feedback on the course - useful feature should be maintained (Chair) |
| Policies and requirements on additional hours, study leave - hard to find. Can Host Trusts publish this on their websites? |
| GMC Trainee Survey - not mandatory but 'Non-respondent' lists sent to Trusts chase up. Comments on patient safety & bullying fed back to trusts who have to follow up |
| Trainee data - need to collate when get link to survey e.g. level of training (on 'census date'?) |
| Project to demonstrate positive contribution Schools are making to training - Louise Southern. GMC review is making local teams justify their value. No longer have positive comments box on GMC survey - only field for issues ("now can only whinge"). Need to document/demonstrate value of training support |
| "Deanery" encouraging use of social media - careful but supportive |
| TPDs managing rotations - about tackling to trainees and finding out what is most appropriate for them - not just a secretary sitting in a room and putting people in boxes |
| Colleague communications - way of trainee reps communicating with their colleagues and feeling they have the support to do so. Don't currently do it very well cross-specialty - e.g. would like a way of contacting all LTFT trainees across all specialties |
| Communication to reps - some use WhatsApp etc. Lots of schools have Facebook pages (for 'private' comms) |
| Hard to know who to contact about what - would be useful to publish list of SPCs - should have a "meet the team" section on websites |
Exercise
Trainees and HEE/LET in attendance were asked to identify key areas of communications, integration, process etc with HEE that they would like to:
...
This was a post-it note exercise - outputs below (NB- yellow post-its from trainees, purpose from others at the meeting - LET, Chair & Programme Support)
Stick | Fix | Other | Who |
|---|---|---|---|
| NE-T | |||
| NE-LET | |||
| NE-HST/GP |