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9 February 2017

Introductory briefing note


Aims:

  • To introduce the TIS programme
  • Understand current channels and processes for routine communication and exchange of information
  • Elicit user needs for a new trainee portal

Discussion guide

Support materialsWho
  1. Introduction to TIS - a brief overview to explain the aims and scope of the programme and the methodology:
  • Emphasise that the trainee is at the centre of the system - this is about creating tools and services that help HEE colleagues to deliver training and related services effectively
  • New way of developing services: user centred design and Agile project - delivering what users need and want, fast cycle prototyping, "test and learn and test again"
  • Progress to date - Revalidation, now moving on to Assessments, and key focus now is developing a tool to support trainee communications and exchange of information
    • Scope of TIS assessments vs. ePortfolio - clarification of what happens in which system, and vision for developing links between the two (we should spend some time on this, as trainees may be concerned that this will increase their workload or duplicate ePortfolio)

Big Picture

Assessments prototype (brief look?)

ePortfolio/TIS relationship diagram (Alison/Andy to develop)

JW

2. Current processes and channels

  • Discussion about how trainees currently exchange information with HEE - draw out examples with Form R as a starting point.
  • Are there any examples of really good comms/info exchange?
  • Examples of things that don't work as well?

May use workshop exercise for this section - to discuss depending on numbers expected and room facilities

Whiteboard/Post its

AP

3. Trainee Portal - incremental development, ideas so far

  • What's their general impression/feelings about this as a concept
  • What would they like to see delivered in this way
  • Are they more likely to use desktop or mobile - or both? When and where would they use it
  • Examples of other tools and channels they particularly like - professional tools or off duty apps and services
  • What challenges are we likely to face in developing/introducing a trainee portal?

Mobile prototype

May use workshop exercise for this section - to discuss depending on numbers expected and room facilities

Whiteboard/Post its

AP

4. Next steps

  • What we will do with their feedback
  • Developing user stories, using these to inform service design and prototypes
  • Working with SMLs
  • Further testing with other trainees
Use example from Andy's UX pack toJW
5. Thanks and feedback mechanisms - how they can get in touch
JW
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