• Root Cause(s)

• Trigger

• Resolution

• Detection

• Action Items

• Timeline

Root Cause(s)

• Authorisation failure
  
  

Trigger

• HTTP 401 when attempting to save to the esr database

Resolution

• Modified the tis-esr-etl-rerun job for notifications on 2020-07-08.

• Confirmed files were available in BLOB for 13th.

Detection

• Slack monitoring

Timeline

• 16:45 - Slack Alert.

• 13th 12:30 - ran ETL via. alternative job and confirmed files were in storage blob for 13th.