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2020-07-08 TIS ESR App Export Failure

2020-07-08 TIS ESR App Export Failure

Owned by Joseph (Pepe) Kelly
16 Jul 2020

 

Date

Jul 8, 2020

Authors

@Joseph (Pepe) Kelly

Status

 

Summary

TIS ESR ETL Failed

Impact

N/A

 

  • Root Cause(s)

  • Trigger

  • Resolution

  • Detection

  • Action Items

  • Timeline

Root Cause(s)

  • Authorisation failure

Trigger

  • HTTP 401 when attempting to save to the esr database

Resolution

  • Modified the tis-esr-etl-rerun job for notifications on 2020-07-08.

  • Confirmed files were available in BLOB for 13th.

Detection

  • Slack monitoring

 

Timeline

  • 16:45 - Slack Alert.

  • 13th 12:30 - ran ETL via. alternative job and confirmed files were in storage blob for 13th.

Related content

Slack: https://hee-nhs-tis.slack.com/
Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213