2020-07-07 Person Training Body Job failed.
Date | Jul 7, 2020 |
Authors | @Joseph (Pepe) Kelly |
Status |
|
Summary | One of the overnight updates failed (TrrainingBody Job) |
Impact | Potential for some Trust users to be missing access to some trainees |
Root Cause(s)
Unable to get connection to MySQL
Trigger
Dropped/Unhealthy connection
Resolution
Logged into the sync webpage
Ran
PersonPlacementTrainingBodyTrustJob
andPersonElasticSearchJob
to associate trust with people on placements there and then make it available via the search page.
Detection
Slack monitoring (07:30)
Timeline
01:36 - Connections to the database fail/closed
07:30 - Slack notification
09:30 - Restarted sync services to force new connections and reran jobs
Slack: https://hee-nhs-tis.slack.com/
Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213