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2020-07-07 Person Training Body Job failed.
2020-07-07 Person Training Body Job failed.
- Joseph (Pepe) Kelly
Owned by Joseph (Pepe) Kelly
Date | Jul 7, 2020 |
Authors | @Joseph (Pepe) Kelly |
Status |
|
Summary | One of the overnight updates failed (TrrainingBody Job) |
Impact | Potential for some Trust users to be missing access to some trainees |
Root Cause(s)
Unable to get connection to MySQL
Trigger
Dropped/Unhealthy connection
Resolution
Logged into the sync webpage
Ran
PersonPlacementTrainingBodyTrustJobandPersonElasticSearchJobto associate trust with people on placements there and then make it available via the search page.
Detection
Slack monitoring (07:30)
Timeline
01:36 - Connections to the database fail/closed
07:30 - Slack notification
09:30 - Restarted sync services to force new connections and reran jobs
, multiple selections available,
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Slack: https://hee-nhs-tis.slack.com/
Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213