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2016-12-16 Hicom DR Refresh Failed

2016-12-16 Hicom DR Refresh Failed

Date

 

AuthorsGraham O'Regan (Unlicensed)
StatusComplete
Summary

The Hicom DR Refresh failed, from Martin Stanford;

"Last night’s Data Repository refresh failed. This was due to an error within one of the new Data Quality indicators. The error has been corrected, and the fix will be applied to tonight’s refresh.

The DR has now been restored, so for today it will contain data from 15/12/2016."

ImpactThe service was showing stale data until.

Root Cause

Hicom's refresh failed.

Trigger

Their nightly refresh schedule.

Resolution

They fixed it the root problem and let it refresh according to their normal schedule.

Detection

Email from Hicom

Action Items

Action ItemTypeOwnerIssue

Timeline

Supporting Information

e.g. monitoring dashboards

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