2016-12-16 Hicom DR Refresh Failed
- Graham O'Regan (Unlicensed)
Owned by Graham O'Regan (Unlicensed)
22 Dec 2016
1 min read
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| Date |
|
| Authors | Graham O'Regan (Unlicensed) |
| Status | Complete |
| Summary | The Hicom DR Refresh failed, from Martin Stanford; "Last night’s Data Repository refresh failed. This was due to an error within one of the new Data Quality indicators. The error has been corrected, and the fix will be applied to tonight’s refresh. The DR has now been restored, so for today it will contain data from 15/12/2016." |
| Impact | The service was showing stale data until. |
Root Cause
Hicom's refresh failed.
Trigger
Their nightly refresh schedule.
Resolution
They fixed it the root problem and let it refresh according to their normal schedule.
Detection
Email from Hicom
Action Items
| Action Item | Type | Owner | Issue |
|---|
Timeline
- 9:30 Email received from Martin Stanford
- 9:42 Reuben Noot (Deactivated) notified Alistair Pringle (Unlicensed)
- 9:59 Alistair Pringle (Unlicensed) notified EoE pilot users.
Supporting Information
e.g. monitoring dashboards
Slack: https://hee-nhs-tis.slack.com/
Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213