2021/2: Q3 | Review#6 (2021-12-07 to 2022-01-04)

Welcome

  • Overviews of the iteration

  • Any interruptions / Live Defects

  • Team going through what they’ve achieved during the iteration

  • Feedback from those on the call on what we have done (constructive criticism / praise / questions)

  • Collaboration with those on the call on what to do next

Please ask questions, that’s what this Review is primarily for - your constructive interrogation of what we’re doing:

  • out loud on the call - really, we’d appreciate you doing this!;

  • write in the Team meeting chat; or

  • fill in the post-Review survey after the call
    (for questions that occur after the call is over, or if you don’t want to ask the question during the call for whatever reason, and for letting us know whether the Review meets your expectations, or whether you have some suggestions for improvement)

Live Issues:

key summary created updated status
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Incident logs

2022-01-04 Prod Green down

2021-12-09 DMS tasks not been running

2021-12-06 GMC sync & Connections giving errors

2021-12-03 GMC sync for old & New reval were blocked by the GMC

 

Dev team demo 'done' work contributing to those goals (no reference to specific Jira tickets, and no reference to work not 'done')

Area

Description

Team Representative

Demo - from Prod URL where feasible

Area

Description

Team Representative

Demo - from Prod URL where feasible

Trainee Self-service (TSS)

Self sign-up email address no longer case sensitive

@Andy Dingley

 

During the self sign-up process the entered email is verified against the trainee profiles to ensure that it is a valid trainee email address.

That verification was case sensitive, so the casing of the entered address had to exactly match what was entered in TIS.
e.g. If Andrew.Dingley@hee.nhs.uk was my email in TIS and I used andrew.dingley@hee.nhs.uk during self sign-up then my attempt would be rejected with an “Invalid email” error message.

 

The case sensitivity has now been relaxed, any mismatch in casing will be ignored and the email will still be matched to a profile correctly.

Self sign-up email verification - improved messaging to remind users to submit 6-digit verification code without spaces

@john o

 

  • Consistent Form R Part A and B “Continue to submit” button

  • When there are multiple checkboxes in a single panel clicking on the text for any of the checkboxes selects the first box, instead of the box belonging to the label you clicked.

@Edward Barclay

Live Demo

MFA setup added to staging environment and available for testing

@Steven Howard

 

Revalidation

Proactively update the Status of Submitted Recommendations

@Cai Willis

 

Previously to get the Recommendation Status to update, we had to open up a Recommendation or wait overnight. When it was updated overnight the “TIS Status” wasn’t updated to reflect it.

We now periodically ask the GMC about all recommendations “Submitted to GMC” and update them with the latest outcome ant status:

The nightly run then is able to see that they are no longer under notice:

 

Recommendation: On Hold doctors should not appear under notice tab but in all doctors tab

@Doris.Wong

Brief discussion

Recommendation: GMC Submission Due Date sorting should be in Ascending order not Descending order

@Jayanta Saha

Before:

 

After:

 

Recommendations Roll out: East Midlands, Thames Valley and East Midlands

@Adewale Adekoya

 

Trainee Information System (TIS)

Prevent bulk uploading of duplicate assessments

@Reuben Roberts

Changes have been made to bulk uploads to flag duplicate assessments. Duplicate assessments (those with the same trainee, programme and curriculum, review date and outcome as an existing assessment) are now rejected. This should help to prevent accidental re-uploading of sets of assessments.

National Post Number is read-only for Placements exported to ESR

@Yafang Deng @Marcello Fabbri (Unlicensed)

If a placement has already been exported to ESR by the ESR Interface, the National Post Number of the Post associated with it won’t be editable from anywhere on TIS (Placement’s page, Placement Planning Tool, bulk-upload).

Bulk-upload Live demo

Bug fix:

  1. an Unknow Server Error problem when bulk upload assessments

  2. unable to update WTE on historical placements

@Yafang Deng

  1. Bulk upload assessments

When bulk uploading assessments with all invalid grade at next rotation values together with an empty value, an Unknown Server Error was shown on the bulk upload page.

This was because the bulk upload service did not deal with the empty grade at next rotation value properly.

We fixed this bug, and now the UI can report the status of bulk upload assessment correctly under this circumstance.

2. Update WTE

Users were not be able to update the placement record and add a WTE value where this is missing. This was because when checking the eligibility of sending wte update notification to ESR, the comparison between the current wte and the new one was not null-safe.

Electronic Staff Record (ESR)

 

 

 

 

 

 

Northern Ireland Medical and Dental Training Agency (NIMDTA)

 

 

 

 

 

 

Objective Key Results (OKRs) 2021/22 Q3:

OKR

1st
Iteration

2nd
Iteration

3rd
Iteration

4th
Iteration

5th
Iteration

6th (Xmas)
4w Iteration

Objective: Complete the TSS 2nd pilot and release Reval MVP

Key Result#1: Negative TSS User feedback declines as a proportion of overall feedback

0.2

0.3

0.5

0.5

0.5

0.7

Key Result#2: Number of users that have authenticated and submitted their Form R using TSS exceeds 90% of pilot Trainees

0.2

0.5

0.8

0.8

0.9

1.0

Key Result#3: All Reval Admins switch to using Reval rather than GMC for Recommendations

0.1

0.1

0.1

0.2

0.3

0.6

 

TIS team development (following external review)

Last Review I highlighted that we recently had an external review of how we work within the TIS team. From that review, a number of recommendations were put forward for how we can alter things going forward. The whole team is actively working towards implementing these recommendations. As we are a team that at its core believes in transparency and openness, we decided to give you a flavour of what we have been working on:

Up to end of Iteration # 4

  • We've created and published a Team charter

  • We're about to hire a User Researcher, and are looking at the team needs in terms of other Digital, Data and Technology (DDaT) professions

  • We're reviewing all our meetings and events with a view to rationalising them in the near future

  • We're embarking on team training in User-Centred Design: Online, 15hrs over 5 days | On-site at one of our offices, 1 day 

  • Progressed work on standardising Job Descriptions / Job Summaries.

  • Some of the team attended the online GDS UCD training.

  • Debating sensible ways of splitting the team’s work up by Services and Products.

  • Started the review of Stakeholder mapping.

  • Started reviewing the Performance Analyst capabilities in the team, with a view to formally ensuring we address them as a team, or we look to recruit to fill the every increasing need to measure success and identify improvement opportunities.

During Iteration #6

  • Almost finalised work on pulling Job Descriptions together for all roles we anticipate we’ll need in the new structure.

  • Completed initial work on adhering to the team Charter - a soft/supportive approach of using regular team healthchecks against the Charter values: Empathy, Unity, Transparency and Collaboration.

  • Had an end of Quarter Review and looked forward to Q4 - draft OKRs to follow, but along the lines of:

1. Further self sign-on work on TSS;
2. More work on the migration to Cognito (to reduce the risk of our reliance on an out of support KeyCloak authentication tool); and
3. Embedding Reval recommendations live, nationwide.

TIS interim roadmap:

Feedback

We really do welcome any feedback you have for us - whether it be negative or positive, or whether it be a suggestion of something we could try/incorporate in a future Review. We absolutely don’t want to stand still. We’re very happy applying the 12th Agile principle of ‘becoming more productive’ to our Reviews themselves! Your contributions to this survey are entirely anonymous, should you wish to include anything others might perceive as controversial. We welcome any and all feedback, as long as it is constructive!