Minutes: TIS Local Offices Support Management

This page is to document all our meetings with the LOs on TIS support management Model

Likely questions

Date:

Attendees:

Any support in place for trainees?

Any inboxes management as part of your support process?

If yes, how do you manage the inboxes ?

How many queries do you get per day/week… e.g placement/assessment queries?

Do trainees have an opportunity to see the data you keep on them on tis? If so what's the process of managing queries/change?

Any dedicated Team to manage the queries?

Is the support the same for Dentist &PH? 

Any document for your FAQ?

Do you do have any KPIs? Any system or process to measure this?

Any plans to improve your current system?

Document to receive from them:

Useful website to get more information